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Haven Trails Adventures

Let's Plan Your
African Adventure

We're based in Moshi, at the foot of Kilimanjaro. Whether you're planning a trek, a safari, or a honeymoon — we reply within 24 hours.

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+255 713 334 154
Fastest response · usually within 1 hr
Email
info@haventrails.com
We reply within 24 hours
Base of Operations
Moshi, Kilimanjaro
Tanzania · EAT (UTC+3)
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We guarantee a response within 24 hours to all email and form enquiries. For faster answers, WhatsApp is available virtually around the clock — most messages are replied to within 1–2 hours during East Africa business hours. We'll never leave you waiting before your adventure.
Absolutely none. All quotes, itinerary proposals, and consultations are completely free of charge with no obligation. We believe in building trust first — you only pay when you're fully happy with your itinerary and ready to confirm your adventure.
Every trip we create is tailored to you. Whether you want to combine Kilimanjaro with a Serengeti safari and Zanzibar beach stay, adjust dates, accommodation style, or add a private guide — we handle it all. Just tell us your dream and we'll design around it.
We accept bank transfers, credit/debit cards (Visa, Mastercard), and secure online payment platforms. A deposit is required to confirm your booking, with the balance due 60 days before departure. Full payment terms are outlined in your booking confirmation.
We understand that plans change. Our cancellation policy is tiered based on how far in advance you cancel. Cancellations more than 60 days before departure receive a high percentage refund. Full details are shared with your booking confirmation. We always recommend travel insurance for additional peace of mind.
Yes to both. Groups of 6 or more can access preferential pricing. We also specialise in fully private tours — your own vehicle, guides, and itinerary with no shared groups. Private tours are particularly popular for honeymoons, family adventures, and corporate incentive trips. Contact us to discuss your group's needs.